Forgot / Reissue Password

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  • Please place this request only if you have forgotten your passwords. If you remember your password but your User ID is locked, Please call our 24-hour Customer Carefor unlocking it.
  • In case you have opened your Bank Account in the last six months or have changed your address in last 1 month, please submit the request for new password at your branch. This would not be applicable for NRI customers. To download the request form, please click here.
  • The delivery will be attempted by courier within 5 working days, during this period you will not be able to login to Internet Banking through
  • Both Login and Transaction passwords will be re-issued. Passwords will be sent to your communication address as available in the Bank records. To update your address in our records, please place a request through the 'Service Requests' option on the logged in section of the site. In case you do not have your Internet Banking Passwords, click here.For account(s) not linked to Internet Banking,click hereto download Internet Banking Application Form.
  • Please do not use the old passwords once the request for re-issue of passwords is placed online. Re-trying with old passwords will disable the new passwords generated.
  • If you have provided your e-mail ID, we will inform you about the closure of your request by e-mail. Providing the e-mail ID here will not result in an update of your e-mail ID as recorded with us.
  • ICICI Bank does not take any responsibility, and will also not be liable, for your claims if the details provided by you are incorrect / incomplete.
  • If you are re-trying, first please click hereto check the status of your previous request.
  • By clicking 'Submit', you are agreeing to all the terms indicated above.